Making great Content

BUSINESS GOALS

I produce documentation in your voice and align it to your goals to ensure your audience gets the right information at the right time.

EMPLOYEE & CUSTOMER IMPACT

I ensure your employees have the information and training they need for success and your customers have concise information to understand your products and services.

MESSAGING

I analyze how your messaging is received to determine if it is received in a way that represents you.

CONTENT GAPS

I analyze the knowledge levels of those who consume your content to uncover and then fill content gaps while also updating existing content.

CONTENT CREATION

I create content to support knowledge retention by appealing to multiple learning styles.